As a seasoned conflict resolution professional, I specialize in helping organizations, schools, and communities navigate complex interpersonal challenges. With a Master’s degree in Negotiation and Conflict Resolution from Columbia University and over a decade of experience across the U.S. and internationally, I’ve developed expertise in mediation, conflict coaching, and restorative practices.

Through my work at Akouo Consulting, I’ve facilitated over 1,500 hours of mediation, conflict coaching, and stakeholder training across New York, Michigan, Louisiana, California, and Brazil. My approach is rooted in creating neutral, informal, and confidential environments that foster open communication and effective resolution. Whether it’s guiding schools to implement social-emotional learning programs, consulting on high-profile community disputes, or working with educators to de-escalate classroom conflicts, I’m passionate about empowering people with the tools they need to manage and resolve conflicts.

I’ve partnered with organizations such as the New York State Unified Court System, the NYC Department of Education, and various nonprofits to deliver impactful conflict resolution services. In addition to my consulting work, I’ve held roles as a Behavioral Specialist at Everett High School, where I supported students and staff in resolving issues through confidential problem-solving discussions.

I’m dedicated to promoting healthier, more communicative environments and always looking for new opportunities to collaborate, innovate, and bring lasting peace to the spaces I work in. Connect with me to discuss how we can work together to address your conflict resolution needs.


Certified in Facilitative, Transformative, Divorce, and Special Education Mediation.

Adah Moreno

INdependent consultant

THE

Approach

Personalized Approach: I believe that every organization, family, and individual is unique. That’s why I take the time to listen wholeheartedly and understand each client’s specific needs, challenges, and goals. By tailoring each service to your unique context, I ensure that solutions are not only effective but also aligned with your values and culture.

Experienced Guidance: With over 15 years in public service, combined with a master’s degree in Negotiation and Conflict Resolution from Columbia University, I bring a depth of experience and knowledge to every engagement. My background in education and community-based work has equipped me to handle a range of complex interpersonal and organizational challenges effectively.

Empathy-Driven Conflict Resolution: As a sole practitioner, I work directly with you every step of the way, offering a level of personal investment and care that clients consistently appreciate. I approach conflict resolution with empathy, patience, and an unwavering commitment to fostering understanding, trust, and cooperation.

Research-Based Methods: I use proven, evidence-based strategies to resolve conflicts and enhance social-emotional learning. From restorative practices to trauma-informed conflict resolution, my services are grounded in methodologies that are both innovative and well-supported by research.

Commitment to Long-Term Change: My goal is not just to provide short-term fixes but to empower clients with tools and skills that lead to long-lasting improvement. Through training, coaching, and practical strategies, I help individuals and organizations cultivate resilience, emotional intelligence, and stronger relationships.

Community and Cultural Sensitivity: Having worked with diverse communities and school systems, I understand the importance of cultural awareness and inclusivity. I am dedicated to creating environments where every participant feels respected, heard, and valued, no matter their background or perspective.

Holistic and Integrated Support: Conflict resolution is only one part of fostering a healthy environment. By integrating social-emotional learning, communication skills, and family-centered approaches, I help clients build systems that support growth, empathy, and collaboration from all angles.